Privacy Policy

1.Introduction

This Privacy Policy applies to all personal data collected and processed by run113 (referred to in this document as "we", "us", or "our") in connection with the operation of the online betting and gaming platform accessible at https://run113.cam (the "Platform"). It applies to all current and former Members, prospective Members who have begun but not completed registration, and visitors who access the Platform without registering.

run113 is committed to full transparency regarding its data practices. This policy is written in plain, accessible English so that every Member — whether based in Jakarta, Surabaya, Bandung, Medan, Bali, or anywhere else across Indonesia — can clearly understand how their information is handled. We encourage you to read this document in its entirety before using the Platform.

This Privacy Policy should be read together with our Terms & Conditions, which govern the overall use of the Platform and are incorporated herein by reference. In the event of any conflict between this Privacy Policy and the Terms & Conditions solely with respect to data handling matters, this Privacy Policy shall prevail.

2.Definitions

The following terms, when used in this Privacy Policy, carry the meanings defined below:

• "Personal Data" means any information relating to an identified or identifiable natural person — including but not limited to name, date of birth, national identity number, contact details, financial information, and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, erasure, or destruction.
• "Data Controller" means run113, which determines the purposes and means by which your Personal Data is processed.
• "Data Processor" means any third party engaged by run113 to process Personal Data on our behalf and under our documented instructions.
• "Member" means any registered user holding an active or closed Account on the Platform.
• "Cookies" means small text files placed on your device by the Platform's web server for the purposes of session management, analytics, and personalization.
• "KYC Data" means identity and document verification information collected as part of the Know Your Customer process, including copies of government-issued identification and proof of payment ownership.
• "Transaction Data" means records of all deposits, withdrawals, bets, and account balance movements associated with a Member's Account.

3.Personal Data We Collect

run113 collects the following categories of Personal Data from Members and Platform visitors. We collect only the minimum data necessary to deliver our services and meet our legal obligations.

Data Category	Examples	Purpose
Identity Data	Full legal name, date of birth, nationality, KTP / passport number	Account registration, KYC verification, age verification (21+)
Contact Data	Email address, Indonesian mobile number, city of residence	Account communication, security alerts, support
Financial Data	Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, etc.), e-wallet ID (OVO, DANA, GoPay)	Deposit processing, withdrawal processing, fraud prevention
Transaction Data	Deposit amounts (IDR), withdrawal amounts, bet history, game session logs	Account management, bonus calculation, regulatory compliance
KYC Documents	Scanned KTP, passport, driving license (SIM), bank account proof	Identity verification, anti-money laundering compliance
Technical Data	IP address, device type, operating system, browser type, session timestamps	Security monitoring, fraud detection, platform optimization
Usage Data	Pages visited, features used, bet types placed, game preferences	Service improvement, responsible gaming monitoring, personalization
Communication Data	Support chat transcripts, email correspondence, complaint records	Dispute resolution, service quality assurance, compliance records

4.How We Collect Your Data

run113 collects Personal Data through the following channels:

4.1 Direct Collection

Information you provide directly to run113 during the following interactions:

• Completing the Account registration form on the Platform.
• Submitting KYC verification documents via our secure upload portal.
• Making deposit or withdrawal requests via Indonesian bank transfer or e-wallet.
• Contacting our support team by email or live chat.
• Responding to surveys, promotions, or feedback requests.
• Using responsible gaming tools such as self-exclusion or deposit limit requests.

4.2 Automated Collection

Information collected automatically when you access or use the Platform:

• Cookies and similar tracking technologies that record session data, preferences, and browsing behavior within the Platform.
• Server logs that record IP addresses, device identifiers, and access timestamps for every Platform interaction.
• In-session analytics that track page navigation, feature interactions, and time-on-site metrics using privacy-compliant tools.

4.3 Third-Party Sources

run113 may receive Personal Data about you from the following third-party sources, where legally permissible:

• Identity verification services used to cross-check KYC documents against authoritative databases.
• Anti-fraud and anti-money laundering screening services that flag suspicious account patterns.
• Payment processors who confirm the outcome of deposit and withdrawal transactions.
• Responsible gaming databases that record self-exclusion elections made on other licensed platforms (where applicable under our operating licence).

5.How We Use Your Personal Data

run113 uses Personal Data collected from Members and Platform visitors for the following purposes:

• Account Management: Creating, maintaining, and administering your run113 Account, including authentication and password recovery.
• Identity Verification: Conducting KYC checks to confirm your identity, age (21+ verification), and ownership of the payment methods registered on your Account.
• Payment Processing: Facilitating deposit and withdrawal transactions in Indonesian Rupiah (IDR) via local banks and e-wallets, and maintaining accurate Transaction Data records.
• Regulatory Compliance: Meeting our obligations under applicable anti-money laundering (AML), counter-terrorist financing (CTF), and responsible gaming regulations.
• Fraud Prevention and Security: Detecting, investigating, and preventing unauthorized Account access, fraudulent transactions, bonus abuse, and other prohibited activities.
• Customer Support: Responding to Member queries, complaints, and dispute resolution requests in a timely and accurate manner.
• Responsible Gaming: Monitoring Account activity for signs of problem gambling behavior, administering self-exclusion and deposit limit tools, and fulfilling our duty of care obligations to vulnerable players.
• Service Improvement: Analyzing Usage Data to identify platform performance issues, optimize the user experience, and develop new features that better serve Indonesian Members.
• Direct Marketing: Sending promotional emails and in-platform notifications about offers, bonuses, and new products — only where you have provided explicit consent to receive such communications. You may withdraw this consent at any time by contacting support.
• Legal Obligations: Retaining records as required by applicable law, and disclosing data to competent authorities where legally compelled to do so.

6.Legal Basis for Processing

run113 processes your Personal Data on one or more of the following legal bases, depending on the specific purpose of the processing activity:

• Contractual Necessity: Processing required to fulfil our obligations under the Member agreement, including account creation, payment processing, and bet settlement.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC/AML requirements and responsible gaming mandates.
• Legitimate Interests: Processing carried out for run113's legitimate business interests — such as fraud prevention, platform security, and service improvement — provided such interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7.Data Sharing & Disclosure

run113 does not sell, rent, or trade your Personal Data to any third party for their own marketing or commercial purposes under any circumstances. We may share your Personal Data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

7.1 Authorized Service Providers

Third-party companies engaged by run113 to provide services on our behalf, including:

• Payment processing partners (Indonesian banks, e-wallet providers including OVO, DANA, GoPay) for deposit and withdrawal facilitation.
• Identity verification and KYC service providers for document authentication and age verification.
• Fraud prevention and anti-money laundering screening providers.
• Cloud infrastructure and data hosting providers who store Platform data in secure, encrypted environments.
• Customer support software providers who facilitate our live chat and email ticketing systems.

All authorized service providers are bound by data processing agreements that restrict their use of your Personal Data strictly to the services they perform for run113. They are prohibited from using your data for any independent purpose.

7.2 Legal and Regulatory Authorities

run113 may disclose Personal Data to government bodies, law enforcement agencies, or regulatory authorities where we are legally required or compelled to do so — for example, in response to a valid court order, subpoena, or regulatory investigation. In such cases, we will disclose only the minimum data required to satisfy the legal obligation and, where legally permissible, will notify the affected Member promptly.

7.3 Business Transfers

In the event that run113 undergoes a merger, acquisition, restructuring, or sale of all or a material part of its assets, your Personal Data may be transferred to the acquiring or successor entity as part of that transaction. We will provide reasonable notice of any such transfer and ensure that the recipient entity is bound by privacy obligations at least equivalent to those set out in this Privacy Policy.

8.Data Retention

run113 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention period required by applicable law or regulation. The following retention schedules apply:

• Account Data and KYC Documents: Retained for the duration of your active Membership plus a minimum of five (5) years following Account closure, in compliance with anti-money laundering record-keeping obligations.
• Transaction Data: Retained for a minimum of five (5) years from the date of each transaction, consistent with financial record-keeping requirements applicable in the jurisdiction in which run113 operates.
• Communication Data (Support Records): Retained for three (3) years from the date of the communication, unless the communication relates to a dispute or legal matter, in which case it is retained until final resolution plus one (1) year.
• Technical and Usage Data: Retained in identifiable form for up to twelve (12) months, after which it is aggregated and anonymized for analytics purposes.
• Marketing Consent Records: Retained for the duration of the Member's active consent and for three (3) years following consent withdrawal, as evidence of compliance.
• Self-Exclusion Records: Retained for the full duration of the exclusion period plus five (5) years, to prevent circumvention of responsible gaming protections.

Once the applicable retention period expires, Personal Data is securely deleted or irreversibly anonymized. Members may request early deletion of certain categories of data subject to the provisions of Section 11 (Your Rights) and any overriding legal retention obligations.

9.Data Security

run113 implements a comprehensive suite of technical and organizational security measures designed to protect your Personal Data against unauthorized access, accidental loss, destruction, or alteration. Our security framework includes the following controls:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the run113 Platform is encrypted using industry-standard Transport Layer Security protocols.
• Encrypted Data Storage: Personal Data and KYC documents stored on run113 servers are encrypted at rest using AES-256 encryption. Encryption keys are managed separately from the encrypted data.
• Access Controls: Access to Personal Data within run113's systems is restricted on a strict need-to-know basis. All staff with access to Member data are subject to confidentiality obligations and undergo regular data protection training.
• Two-Factor Authentication (2FA): run113 offers 2FA on all Member Accounts and requires 2FA for all internal administrative access to systems containing Personal Data.
• Intrusion Detection and Monitoring: Our platform is monitored 24 hours a day, 7 days a week for suspicious activity, unauthorized access attempts, and anomalous data access patterns.
• Regular Security Audits: run113 conducts periodic vulnerability assessments and penetration tests on its platform infrastructure to proactively identify and remediate security weaknesses.
• Data Breach Response: In the event of a confirmed Personal Data breach that poses a risk to Members' rights and freedoms, run113 will notify affected Members without undue delay and take immediate containment and remediation action.

10.Cookies & Tracking Technologies

run113 uses cookies and similar tracking technologies on the Platform to improve your browsing experience, maintain session state, analyze usage patterns, and support fraud prevention. The following categories of cookies are used:

10.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function correctly. They enable core features such as Account login session management, security token validation, and the proper display of Platform content. These cookies cannot be disabled without materially impairing your ability to use the Platform.

10.2 Performance and Analytics Cookies

These cookies collect aggregated, anonymized information about how Members use the Platform — for example, which pages are visited most frequently and whether error messages are encountered. This data is used solely to improve Platform performance and user experience. No personally identifiable information is collected through performance cookies.

10.3 Functional Cookies

These cookies remember your Platform preferences — such as your preferred language, display settings, and responsible gaming tool configurations — so that you do not need to re-enter them on each visit.

10.4 Security and Fraud Prevention Cookies

These cookies are used by run113's fraud detection systems to identify unusual or suspicious session behavior, including multiple simultaneous login attempts, rapid account switching, and patterns associated with automated bot activity.

You may manage cookie preferences through your browser's settings. Please note that disabling strictly necessary cookies will impair the functionality of the Platform and may prevent you from accessing certain features, including Account login.

11.Your Rights

As a run113 Member, you hold the following rights with respect to your Personal Data. run113 will respond to all valid rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with prior notice provided to you.

To exercise any of the above rights, please submit a written request to our support team at [email protected]. Please include your registered Account email address and a clear description of the right you wish to exercise. We may request proof of identity before processing your request to ensure that data is not disclosed to unauthorized persons.

12.Third-Party Links

The run113 Platform does not contain links to third-party websites, social media platforms, or external services for general browsing purposes. In the limited event that any reference to a third-party resource appears on the Platform in a future update, please be aware that run113 has no control over and accepts no responsibility for the privacy practices or content of those third-party sites. We encourage you to review the privacy policy of any external service before sharing your Personal Data with it.

13.Children's Privacy

The run113 Platform is strictly intended for adults aged 21 years and above. run113 does not knowingly collect, process, or retain any Personal Data from individuals under the age of 21. If you believe that a person under 21 has registered an Account or submitted Personal Data to run113, please notify us immediately at [email protected]. Upon confirmation, we will promptly close the Account, void all associated bets, and permanently delete the relevant data from our systems.

run113 uses date-of-birth verification during Account registration and KYC document checks to actively prevent underage access to the Platform. These controls are reviewed and strengthened on an ongoing basis.

14.Amendments to This Policy

run113 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. When a material change is made, we will notify all registered Members via their registered email address and display a prominent notice on the Platform at least seven (7) days before the change takes effect.

The "Last Updated" date displayed at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised policy. If you do not accept a material change, you may close your Account and withdraw any verified balance before the change takes effect.

15.Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which run113 handles your Personal Data, please contact our Data Protection team in writing using the details below. All privacy-related correspondence must be submitted via email — telephone and postal contact are not supported for data protection matters.

Please include your full registered Account email address and a clear description of your request or concern in all privacy-related correspondence. Where we require additional information to verify your identity before actioning a rights request, we will contact you promptly to advise of the documentation needed.