run113 FAQ — Everything You Need to Know

run113 requires a valid government-issued photo ID — such as a KTP (Indonesian national identity card) or passport — and a document confirming your residential address, such as a recent utility bill or bank statement. For financial verification, a screenshot or scan of your registered bank account (BCA, BRI, BNI, or Mandiri) may also be requested. All documents are reviewed within 24 hours during business days.

Standard KYC verification on run113 is completed within 24 hours on business days (WIB, UTC+7). During peak periods — such as around Idul Fitri or major sporting events like the FIFA World Cup — processing may take up to 48 hours. You will receive an email notification as soon as your verification is approved or if any additional documents are required.

No. run113 strictly enforces a one-account-per-person policy. Creating duplicate accounts is a violation of our Terms and Conditions and may result in the suspension of all associated accounts and the forfeiture of any pending bonuses or winnings. If you have forgotten your login credentials, please use the account recovery process or contact our support team.

If you are unable to log in, first use the 'Forgot Password' link on the login page to reset your credentials via your registered email address. If the issue persists — for example, if your account has been temporarily locked following multiple failed attempts — contact our support team at [email protected] with your registered email and a brief description of the problem. Our team responds within two business hours, 24/7.

To permanently close your run113 account, send a written request to [email protected] from your registered email address. Before closure, all verified balances must be withdrawn to your registered bank account (such as BCA, BRI, BNI, or Mandiri) or registered e-wallet. Please note that account closure is distinct from self-exclusion — if your reason for closing is a gambling concern, we recommend activating our self-exclusion tool instead.

The minimum deposit on run113 is Rp 25.000 for e-wallet methods (OVO, DANA, GoPay, ShopeePay) and Rp 50.000 for local bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and Bank Permata. There is no maximum deposit limit imposed by run113, though individual banks and e-wallet providers may apply their own daily transfer caps.

The minimum withdrawal to a Mandiri bank account on run113 is Rp 100.000. Withdrawals are processed within 1 to 3 business hours during operating hours (WIB, UTC+7). Your withdrawal must be made to a bank account registered in the same name as your verified run113 account — third-party withdrawals are not permitted under any circumstances.

run113 does not charge any platform-side fees on deposits or withdrawals. However, your bank or e-wallet provider (such as BCA, BRI, OVO, or DANA) may apply their own interbank transfer fees according to their standard fee schedule. We recommend checking with your bank before initiating a transfer to avoid unexpected charges on your end.

Yes. run113 accepts deposits and withdrawals via OVO, DANA, GoPay, ShopeePay, and LinkAja. E-wallet transactions are typically the fastest payment method available on the platform, with credits appearing within 1 to 3 minutes. The minimum e-wallet deposit is Rp 25.000. Please ensure your e-wallet account is registered under the same name as your verified run113 account.

Withdrawals to BRI accounts are processed within 1 to 3 business hours after your request is approved by our finance team. Processing is available from 08:00 to 22:00 WIB daily. Requests submitted outside these hours are queued and processed at the start of the next available window. Approval requires that your account KYC verification is complete and the withdrawal amount meets the Rp 100.000 minimum.

Mix parlay (a multi-selection accumulator bet) allows you to combine two or more match selections into a single bet slip. Your total odds are multiplied across all selections, meaning larger potential returns than single bets — but all selections must win for your parlay to pay out. On run113, you can build a mix parlay by adding multiple selections to your bet slip and selecting the 'Parlay' tab before confirming your stake in IDR.

Yes. run113 offers a full togel (Indonesia's traditional numbers lottery) product with multiple draw markets including 2D, 3D, and 4D number selections, as well as plug-free (bebas), dragon plug, and combination bet types. Popular markets include Singapore, Sydney, Hong Kong, and Macau draws. Results are published in real time immediately after each official draw closes. You can also play togel via OVO or DANA on the run113 platform.

run113 hosts hundreds of slot titles from leading studios including Pragmatic Play, Pocket Games Soft (PG Soft), Microgaming, NetEnt, and Spribe. Slot gacor (a popular Indonesian term for slots perceived to be in a high-payout phase) titles are regularly highlighted in our promotions section. All slots on run113 use certified random number generators (RNG) audited for fairness — no slot is mechanically configured to pay more or less at any specific time.

run113 offers live sabung ayam (traditional cockfighting betting) via our live cockpit arena product, streamed in real time from licensed venues. Bets are placed on Meron (the favored rooster) or Wala (the underdog) prior to and during each bout. Minimum stakes and payout ratios are displayed on screen before each match. Access to the sabung ayam lobby is available to all fully verified (KYC-approved) run113 Members aged 21 and above.

Yes. The run113 platform is fully optimized for mobile browsers on both Android and iOS devices. No app download is required — simply open your preferred browser (Chrome, Safari, or Firefox) and navigate to run113.cam. All products — including sports betting, live casino, slots, togel, and sabung ayam — are accessible via mobile with the same full feature set as the desktop version.

A wagering requirement (also called a rollover requirement) specifies the total bet volume you must complete before bonus funds can be converted to withdrawable cash. For example, a bonus of Rp 100.000 with a 10x wagering requirement means you must place a cumulative total of Rp 1.000.000 in qualifying bets before withdrawal is unlocked. Different game types may contribute differently toward the requirement — check the specific bonus terms on run113 for full details.

Yes. run113 regularly offers weekly cashback promotions, daily reload bonuses, and event-specific campaigns tied to major sporting fixtures such as BRI Liga 1 match weeks, Champions League knockout rounds, and the AFF Cup. Members who have opted into marketing communications receive advance notification of active promotions via their registered email. Full terms for each promotion are published on the platform at the time of launch.

run113 operates a tiered VIP loyalty program that rewards consistent play across all product verticals — sports betting, live casino, slots, and togel. Members accumulate loyalty points based on qualifying wager volume in IDR. Points unlock higher VIP tiers, each carrying exclusive benefits such as faster withdrawal processing, higher withdrawal limits, dedicated account managers, and access to invitation-only promotions. Full VIP program details are available in the platform's promotions section.

No. Bonus funds and any winnings generated from them are subject to the wagering requirement specified in the relevant promotion's terms. You cannot withdraw bonus-derived funds until the full wagering requirement has been met. Your real-money balance (deposited funds not derived from bonuses) remains withdrawable at any time, subject to standard verification and minimum withdrawal conditions. Contact our support team if you are unsure which portion of your balance is withdrawable.

The minimum age to register and play on run113 is 21 years. This age restriction applies to all Indonesian Members across every product on the platform. Age is verified during the KYC process via a government-issued ID such as a KTP or passport. Any account found to belong to a person under 21 is immediately suspended, all bets are voided, and deposited funds are returned to the payment source.

To activate a deposit limit, loss limit, cooling-off period, or self-exclusion on run113, send a request to [email protected] with the subject line "Responsible Gaming Request". Include your registered account email and the specific tool you need. Our responsible gaming team will action your request within one business hour, 24 hours a day. Limit reductions and self-exclusions take effect immediately; limit increases carry a mandatory 24-hour review period.

Yes. Every game on the run113 platform — including slots from Pragmatic Play and PG Soft, live dealer tables powered by Evolution Gaming, and all togel draw results — uses certified random number generation (RNG) that is independently audited on a regular basis. The platform is built to provably fair standards, meaning no game outcome is influenced by previous results, player identity, or account balance. You can play with confidence that every result is entirely random.

If you feel your gambling habits are no longer under your control, please act immediately — do not wait until the situation becomes more serious. Contact our responsible gaming support team at [email protected] and request a cooling-off period or self-exclusion. Our Indonesian-speaking agents are available 24/7 and treat all requests with complete discretion. You can also visit our dedicated Responsible Gaming page for a full list of tools and self-assessment resources.